Last Updated: May 25, 2020
Welcome! These websites, https://hauntedsandiegotours.com, https://hauntedsdgaslamptours.com, https://hauntedsdoldtowntours.com (the "sites," including all subdomains), is a copyrighted work belonging to Haunted San Diego Ghost Tours, LLC ("we," "us," and "our"). These terms and conditions (the "Terms") govern your access to and use of the services available on these sites (the "Services"). Specific features of the sites may have additional rules and terms associated with them, and such additional rules and terms will be prominently posted or otherwise made available to each user ("you" and "your," including any entity you represent) and are incorporated herein by reference.
PLEASE READ THESE TERMS CAREFULLY. THESE TERMS CONSTITUTE A BINDING LEGAL AGREEMENT BETWEEN YOU AND HAUNTED SAN DIEGO GHOST TOURS, LLC. BY USING THESE SITES AND THE RELATED SERVICES YOU UNCONDITIONALLY AGREE TO BE BOUND BY THESE TERMS, INCLUDING ALL EXCLUSIONS AND LIMITATIONS OF LIABILITY HEREIN, AND WARRANT THAT YOU HAVE FULL AUTHORITY AND CAPACITY, LEGAL AND OTHERWISE, TO USE THE SERVICES. YOU MAY NOT ACCESS OR USE THESE SITES OR THE SERVICES IF YOU DO NOT AGREE TO ANY PART OF THESE TERMS.
THESE TERMS LIMIT THE REMEDIES AVAILABLE IN THE EVENT OF A DISPUTE AND REQUIRE THAT ALL DISPUTES BE RESOLVED THROUGH BINDING ARBITRATION. THIS MEANS THAT YOU AGREE TO RESOLVE DISPUTES INDIVIDUALLY ACCORDING TO THE ARBITRATION PROVISIONS BELOW RATHER THAN IN A COURT OF LAW OR THROUGH A CLASS ACTION LAWSUIT.
If you are under 18 [eighteen] years of age, but no less than 13 [thirteen], you may use the sites only if you obtain prior parental or guardian consent or are an emancipated minor.
The following uses of the sites are prohibited unless we have intended to provide you with access or have provided you express written permission to the contrary:
You are prohibited from submitting any User Content that is illegal, unlawful, or infringes on the legal rights of any third party. Furthermore, you may not submit User Content that has ever been the subject of any actual or threatened legal proceedings or any User Content that may give rise to a legal action under any applicable law, whether against you, us, or a third party.
You agree that you are solely responsible for any consequences that may result from submitting User Content, including use of the User Content by other visitors of the sites and by our third-party partners. Unless we indicate that particular User Content you submit will be kept confidential, your User Content may be distributed, published, broadcast, or syndicated by us or our third-party partners. You may be subject to liability if you submit User Content without the authority to do so.
We do not monitor the submission or publication of User Content on the sites and are not responsible for the User Content. We do not endorse or support any User Content or the opinions contained therein and do not guarantee the truthfulness, accuracy, suitability, or reliability of any User Content or other communications submitted or published on the sites. You agree that we are not responsible for any loss or damage you may incur as a result of interacting with others on the sites, and we are under no obligation to become involved in any such disputes. You may not represent that we have provided, endorsed, or supported the User Content you submit. Your use or reliance on any User Content is at your own risk. You assume all risks associated with the User Content you submit, including any reliance on the User Content and the risk of disclosure of the User Content that may identify you personally to a third party. You understand and accept that by using the Services or sites you may be exposed to User Content that is offensive, inaccurate, deceptive, harmful, or otherwise inappropriate.
User Content may be subject to specific rules and limitations we post or communicate to you from time to time. You agree to only submit User Content conforming to such rules and limitations.
We may remove, edit, or delete any User Content submitted, hosted, or stored on the sites or our servers without providing you with prior notice. We are not obligated to store or back up any User Content. Therefore, you are responsible for creating backup copies of any User Content you wish to keep.
Under no circumstances may Haunted San Diego Ghost Tours, LLC be held liable in any way for any User Content, including, but not limited to, for any errors or omissions in the User Content or for any loss or damage of any kind that may occur as a result of any User Content submitted, published, or otherwise made available on the sites, Services, or elsewhere.
This means that you will always maintain ownership of the User Content you submit. However, we have the right to display the User Content and make various changes to it as are necessary in providing our Services and to conform to the needs of different media, devices, services, and computer networks. At no time will you be entitled to any compensation for this license.
At times we may need to send you communications related to the sites or the Services. Such communications are considered part of the Services, and you may not be able to opt out of receiving them.
We reserve the right to access and disclose the information and User Content you submit to the sites if required to do so by law or if we have a reasonable, good-faith belief that doing so is necessary for (i) responding to requests for customer service, (ii) addressing fraud, security, or technical issues, (iii) protecting the rights, property, and safety of Haunted San Diego Ghost Tours, LLC, its users, and the public, (iv) responding to legal claims and processes, or (v) enforcing these Terms, including investigating potential violations.
Note that pursuant to 17 U.S.C. 512(f), any material misrepresentation in a written notification that content is infringing or that allegedly infringing content was removed by mistake or misidentification automatically subjects the complaining party to liability for damages, including costs and attorney's fees incurred by the alleged infringer, by any copyright owner or copyright owner's authorized licensee, or by us, if injured by such misrepresentation.
1. Parking is EXTREMELY LIMITED. Please allow plenty of time for parking a. We suggest arriving ONE HOUR EARLY as we reserve the right to depart on time. b. Please see disclaimer 2.
2. Check in at least 15 MINUTES PRIOR TO DEPARTURE a. All guests must be checked in and physically present no later than 15 minutes before the tour departure time. We will not check in a group until all members have arrived. b. Any party who has not checked in at least 15 minutes prior to the tour start time will be considered a “no-show”. We reserve the right to sell your seats to stand-by guests if you are late for check-in. c. There are no refunds or exchanges for late check-ins or missed tours.
3. Tour operation is subject to change and/or cancel with or without notice a. While we do our best to tour at every opportunity, situations can (and do) occur that cause changes and cancellations. b. We will do our best to contact you with as much notice as possible using the contact information that you provided at the time of purchase if something does come up. c. Other than the refund of the ticket price, Haunted San Diego is not responsible for any claims of loss due to such changes.
4. Please be certain we have your correct mobile phone number. a. If there are any changes to the tour that you need to be notified of, our primary method of contact is via telephone. b. If you do not pick up when we call, we will leave one message after which it is your responsibility to review the message and prepare accordingly.
5. The historic locations we visit are NOT wheelchair or walker accessible for the most part. a. Guests must be in good physical condition to attend the tour. This means: i. Guests must be able to ascend and descend stairs at least 7 times on the 90 minute tour. ii. Guests must be able to stand for at least 20 minutes without support.
6. PARENTAL WARNING: This tour contains some RACY ADULT CONTENT. Children under 10 may not attend this tour.
7. There are NO RESTROOMS after the tour starts. Please plan accordingly.
8. Haunted San Diego is a “Storytelling Adventure” and NOT a “Museum Tour”. We DO go to each stop to hear the ghost stories but we DO NOT enter all of the museums.
9. Haunted San Diego guides reserve the right to refuse service to anyone at any time. We enforce a zero tolerance policy against disruptive behavior including but not limited to: late arrivals, intoxication, horseplay, excessive talking, aggressive behavior, etc. If dismissed during the tour you will not be able to re-join the tour. There are no refunds for dismissals.
THIS SECTION ONLY APPLIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE SITES ARE PROVIDED TO YOU ON AN "AS-IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS OR WARRANTIES WITH REGARD TO THE CONTENT PROVIDED ON THE SITES. WE, OUR SUBSIDIARIES, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, PARTNERS, SUPPLIERS, AGENTS, AND LICENSORS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. THIS INCLUDES, WITHOUT LIMITATION TO THE FOREGOING, NO WARRANTY THAT THE SITES, ITS CONTENT, OR THE SERVICES WILL BE CONSTANTLY AVAILABLE OR AVAILABLE AT ALL, UNINTERRUPTED, USEFUL, TRUE, ACCURATE, NON-MISLEADING, TIMELY, RELIABLE, COMPLETE, ERROR-FREE, FREE OF OMISSIONS, SECURE, FREE OF VIRUSES OR OTHER HARMFUL CODE, LEGAL, OR SAFE. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SITES OR SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
YOUR USE OF these sites AND THE SERVICES IS AT YOUR SOLE RISK AND WE ASSUME NO RESPONSIBILITY FOR HARM TO YOUR COMPUTER SYSTEM, LOSS OF DATA, THE DELETION OF INFORMATION YOU TRANSMIT ON THE sites, OR THE DELETION OR FAILURE TO STORE OR TRANSMIT USER CONTENT OR PERSONALIZATION SETTINGS THAT MAY RESULT FROM YOUR ACCESS TO OR USE OF THE sites AND SERVICES. YOU HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION THAT MAY CAUSE DAMAGE TO YOUR COMPUTER OR INTERNET ACCESS.
these sites AND ITS CONTENTS ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY. NOTHING ON these sites CONSTITUTES, IS MEANT TO CONSTITUTE, OR MAY BE USED AS ADVICE OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LEGAL, FINANCIAL (INCLUDING TRADING OR INVESTMENT PURPOSES), OR MEDICAL ADVICE. WE ENCOURAGE YOU TO CONSULT THE APPROPRIATE PROFESSIONAL SHOULD YOU REQUIRE LEGAL, FINANCIAL, MEDICAL, OR OTHER PROFESSIONAL ADVICE.
IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE sites, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NOTHING IN THIS SECTION IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE LAWFULLY LIMITED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HAUNTED SAN DIEGO GHOST TOURS, LLC, INCLUDING ITS SUBSIDIARIES, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, PARTNERS, SUPPLIERS, AGENTS, AND LICENSORS, MAY NOT BE HELD LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) THE COST OF PROCURING SUBSTITUTE GOODS OR SERVICES; (iii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iv) ANY CONTENT OBTAINED FROM THE SERVICES; (v) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; OR (vi) OTHER MATTERS RELATED TO THE sites OR SERVICES. THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN EXPRESSLY ADVISED OF THE POTENTIAL LOSS OR LIABILITY.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, IN NO EVENT MAY OUR AGGREGATE LIABILITY EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU PAID US, IF ANY, IN THE PAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR AFFILIATES, PARTNERS, SUPPLIERS, AGENTS, AND LICENSORS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO YOUR USE OF THE sites OR SERVICES. YOU FURTHER AGREE NOT TO BRING ANY CLAIM PERSONALLY AGAINST OUR SUBSIDIARIES, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, PARTNERS, SUPPLIERS, OR LICENSORS.
THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, STATUTE, OR OTHERWISE.
NOTE THAT SOME JURISDICTIONS PROHIBIT THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THEREFORE THE LIMITATIONS AND EXCLUSION ABOVE MAY NOT APPLY TO YOU. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You and Haunted San Diego Ghost Tours, LLC agree that we may seek injunctive or other appropriate relief in the appropriate state or federal court should you violate or threaten to violate the intellectual property rights of us or our subsidiaries, affiliates, partners, suppliers, or licensors, and you consent to exclusive jurisdiction and venue in such courts.
In the event that these Terms are translated into other languages and there is a discrepancy between the two language versions, the English language version will prevail in all cases to the extent that such discrepancy is the result of an error in translation.
Our failure to enforce any right or provision of these Terms will not operate as a waiver of such right or provision.
If any provision of these Terms or the application thereof is held to be invalid or unenforceable for any reason and to any extent, that provision will be considered removed from these Terms; however, the remaining provisions will continue to be valid and enforceable according to the intentions of the Parties and to the maximum extent permitted by law. If it is held that any provision of these Terms is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision will be deemed to be written, construed, and enforced as so limited.
Your rights and obligations under these Terms, including any accounts, profiles, or personalization settings you may have, may not be assigned, subcontracted, delegated, or otherwise transferred by you without our prior written consent, and any attempt to do so will be null and void. We may freely assign these Terms and our rights and obligations hereunder without notice to you, and these Terms will continue to be binding on assignees.
The rights of all parties under these Terms are cumulative and will not be construed as exclusive of each other unless otherwise required by law.
These terms shall be governed by, and will be construed under, the laws of California, United States, without regard to or application of its conflict of law principles or your state or country of residence. All claims, disputes, and legal proceedings related to or arising out of these Terms or your use of the sites or Services will be brought exclusively in the federal or state courts located in California, and you hereby consent to and waive any objection of inconvenient forum as to such jurisdiction.
Had a blast on this tour. It was informative and educational. We learned about the history of the gas lamp district and the haunted history.
It was a 2 hour tour but it went by fast and was fun! Bernice was our guide and she was awesome. Will definitely try another tour when we return.
I had a great experience with my 13 year-old daughter and my 9 year-old son. We did the Gaslamp tour with Bernice, who was fantastic. I enjoyed her stories, jokes, and delivery… and I appreciated how she kept the tour reasonably kid-friendly without pulling many punches. Her phrasing was just vague enough to go over my 9 year-old’s head and not mortify my daughter. Highly recommended!
Our tour guide Archie was awesome and the tour awesome as well. I hope to see new spooky places. I went 3yrs ago and had a good time as well. I did not pay attention to what was happening with the photod I took tonight until after I went home. Try look at the windows in front of the house. You noticed somevwindow has certain glow ie appeared yellow compared to plsin white embroidered curtain? I noticed a lady seemed to be wearing glasses and smiling?
My husband and I had a tour tonight with Bernice and I believe it was her first solo tour. She did a very good job and we really enjoyed the history and even humorous jokes. We’re planning on coming back soon for another tour hopefully when we can go inside the buildings that are currently closed because of covid.
This is the best haunted tour we’ve ever been on. Our tour guide, Dante, gave us the most enjoyable, entertaining, and informative tour. He is also a docent at one of the haunted locations on this tour and he regularly visits another, so he is incredibly knowledgeable about these sites. Dante knows how to combine theatrics and history in a way that thrilled us as well as kept us smiling through the four fascinating haunts that filled the evening. Other pluses are groups are small and the interior of the tour bus was designed like a fancy coffin. Just delightful!!!
Awesome tour! Totally recommend it to others. Entertaining and insightful full of history. Check it out if you have time. The tour guides are funny and filled with knowledge. Also you may find something weird in your photos. Take their advice, take each photo three times.
This tour was amazing! We visited multiple locations, all of which were beautiful in their own way. Our guide, Rosalinda, was very enthusiastic and friendly. She kept the tour entertaining and used humor to keep the skeptics in the group equally as entertained. We didn’t spend much time on the bus between locations, which was great because the bus was pretty hot inside. The bus driver was very friendly and did a great job. Rosalinda told stories and showed us pictures during the journey between places, so it truly felt like no time. My entire group laughed, talked and enjoyed the experience. I saw several places that I would have never noticed during my week long trip to San Diego, but are now some of my favorite places of the trip. The Villa Montezuma was absolutely stunning. I can’t say that enough. The tour came full circle by the end and even though the final location was the most tragic and heart wrenching spot, Rosalinda found a way to leave the group in high spirits before our departure. If you have a chance to go on this tour, take it, even if paranormal stuff isn’t your thing. You won’t regret it! Best tour in San Diego hands down!